Are the Aircraft Safe?
All aircraft utilized by Allied Air Ambulance are operated under the strict scrutiny of the United States of Federal Aviation Administration (Part 135 Operations). Federal Aviation Regulation outline specific pilot, maintenance, and operation standards which must be strictly adhered. Allied maintains a perfect safety record.
Will you fly if the weather is bad?
Simply, if the weather is not safe--we do not fly.
Is Air Ambulance covered by my insurance? Depending on your insurance plan, Air Ambulance service may be covered. It is important to check your plans benefits to determined if this will be a covered service for pre-authorization. Often, a criteria of "medically necessity" requirement must be met.
Can Allied help in checking with my insurance company regarding coverage? Yes, we are happy to assist in any way we can. Our central flight department has the experience to get you answers quickly and efficiently about coverage on a particular insurance plan.
How many family members/companions can travel with my patient? This depends on the patients medical condition as well as the aircraft utilized. With some critically ill or injured patients it may be advisable no family members travel in the best interest of patient care. However, in most instances, one to two family members may travel. There is no additional charge for this service.
How much luggage may I bring?
As a general rule, Allied allow two carry-on size bags total. Soft-sided preferred.
What is Bed to Bed service?
Bed to bed means total transportation service. Ground transportation arrangements to and from the airports as well as the air medical flight are arranged by our staff. This is preferable for direct communications and a smooth transfer.
Can Allied provide a stretcher on a AIRLINE for a domestic flight? Unfortunately, stretchers are only allowed on international airline flights. However, depending on the medical condition of the patient, we may be able to provide a experienced medical flight escort in an upgraded (or regular) class seat.